VENUE ("we", "us", "our") operates the VENUE mobile application and website at venue-app.co.za. This Privacy Policy explains how we collect, use and protect your information when you use our services.
By using VENUE you agree to the collection and use of information in accordance with this policy.
We collect the following information when you use the VENUE app:
We do not collect your precise location, payment card details or any sensitive personal information.
We do not sell your personal information to third parties. We do not use your data for advertising purposes.
Some venue listings on VENUE are sourced from publicly available data including Google Maps and business websites. If you are a venue owner and would like to update, correct or remove your listing, please contact us at hello@venue-app.co.za and we will action your request within 48 hours.
Your data is stored securely using Supabase, a cloud database provider with servers in the European Union. We implement appropriate technical measures to protect your personal information against unauthorised access, alteration or disclosure.
We retain your account information for as long as your account is active. If you delete your account, we will delete your personal information within 30 days, except where we are required to retain it by law.
Under the Protection of Personal Information Act (POPIA), you have the right to:
To exercise any of these rights, contact us at hello@venue-app.co.za.
VENUE is not directed at anyone under the age of 18. We do not knowingly collect personal information from minors.
We may update this Privacy Policy from time to time. Your continued use of VENUE after changes are posted constitutes your acceptance of the updated policy.